To guarantee the freshest bouquet possible, our florists may replace some stems in your arrangement which could differ in color and variety. Any substitution made will be similar to the original design and be of equal or greater value. Due to availability, the vase that arrives with your flowers may be different than the one shown in our website photography.
Floral and Plant Substitutions
For bouquets and plants of one variety, such as roses or orchids, we focus on matching the floral type but may substitute for different colors.
Florist Delivered - Fresh Flowers and Plants
- We deliver flowers, plants, and specialty gifts to almost 100% of the United States and Canada. We also deliver flowers, worldwide, to more than 125 countries across the globe. To place an international order, or for more specific information on the 125 countries we serve, please visit our International Shop.
- In most areas of the United States and Canada, most orders placed as late as 2 p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some areas and during holidays). Unfortunately, we cannot guarantee delivery at a specific time of day.
- For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the floral arrangement for the recipient to retrieve when they return or attempt delivery the next day. During major holidays, deliveries may be made as late as 9 p.m. Please note: Florists may call the recipient to schedule delivery.
- For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. During holidays, deliveries may be made as late as 5 p.m. Please note: Florists may call the recipient to schedule delivery.
- For hospital deliveries, please make sure the recipient is still in the hospital before scheduling the delivery.
- Please include apartment, unit, or room number in the delivery address, if applicable.
- Funeral arrangements may require additional lead-time.
- International deliveries require additional lead-time which varies on a country-by-country basis.
Shipments Delivered via UPS®, FedEx® and Other Carriers (“Third Party Carriers”) - Fresh Flowers, Plants, and Gifts
- At this time, flowers, plants, and specialty gifts delivered by Third Party Carriers are only available for delivery in the United States. Delivery is available for most non-perishable products and some hearty plants Monday through Saturday. Sunday delivery is available during select holidays.
- Morning delivery may be available for select zip codes. Most morning delivery shipments will be delivered by noon on the requested delivery date.
- Please include apartment, unit, or room number in the delivery address, if applicable. Deliveries to colleges and universities may take additional time.
- Changes to delivery address information after the order has been shipped will result in a $10.00 charge.
- A signature is not required; the carrier may leave the package if no one is available to accept the delivery.
- Orders may be delivered on or before the selected delivery date.